FAQ

Questions, answered.

Answers for teams evaluating product scope, plans, integrations and deployment.

Frequently asked questions

Review documented capabilities and the details to confirm before purchase.

What is Aliao AI?

Aliao AI is a customizable business messaging system covering customer service, private community operations and companion iOS, Android and Web applications, with hosted and private deployment options.

Is Aliao another team chat app?

Aliao covers business messaging, customer service and private community operations. Its published Growth plan also includes customer CRM, segments, AI campaign automation and Agent Studio access.

Which customer channels does Aliao support?

Aliao provides native messaging as a conversation layer and can be extended through APIs, webhooks, plugins and MCP. Confirm specific channel availability and integration status, including WhatsApp, Telegram, email, SMS, push notifications and in-app conversations, with Aliao sales.

Can we deploy Aliao in our own infrastructure?

Enterprise deployment options include Aliao Cloud, dedicated regional hosting, private VPC and on-premise deployment. Confirm availability, implementation scope, security and compliance requirements and contract terms with Aliao sales.

How should buyers evaluate AI data controls?

Confirm model routing, data residency, retention, human approval, audit requirements, certification evidence, availability and SLA terms for the selected implementation with Aliao sales.

Can developers build custom agents and integrations?

Agent Studio, APIs, webhooks, tool calling, plugins and MCP are documented extension surfaces for custom agents and workflows. Confirm specific integrations and implementation scope with Aliao sales.

What is included in Starter and Growth?

Starter includes up to 10 members, 100 AI actions per month and 3 integrations; message limits require sales confirmation. Growth includes 5,000 AI actions per month, customer CRM and segments, AI campaign automation and Agent Studio access; member limits require sales confirmation. Integration allowances do not confirm any specific channel connection. Confirm current plan limits and commercial terms with sales.

Do demonstrations establish customer results or integration availability?

Interface examples illustrate workflows. They do not establish customer counts, measured results, live third-party integrations, certifications or SLA commitments. Confirm supporting evidence and contractual scope with Aliao sales.

Pricing

Start with the plan that matches your stage.

Open Pricing

Evaluate Aliao for your communication stack.

Explore the product apps or contact enterprise sales about customization, hosted service and private deployment.

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